A: The displayed price is per room only, no matter the amount of people for whom it's prescribed. Usually, if it's a single room – one person lives there and pay for himself, in case it's a double room – there are two people living and pay together the price for a room. Except for an additional bed (for a 3rd or 4th person) – it is paid extra.
A: Many accommodations have rates with breakfast inclusion, sometimes taxes too. But, you are better to check it in the very hotel information, or better directly its staff.
A: Usually, it is. Our system serves as an intermediary and pass all the data to a hotel directly. Sometimes your credit card is charged at the moment of booking, the other time it's only a guarantee, and it's precised in price description. There are the cases when a booking is paid via bank – according to your choice and desire.
A: It is. To provide corresponding security to your credit card information we use special secure server which encodes credit card symbols into a non-readable form and pass it to a relevant accommodation.
A: As a rule the hotel itself charges for the staying at the time of check out. But forehead you are to guarantee your booking with a credit card at the moment of reservation, either make a complete prepayment, due to the hotel rules. See rate policy data.
A: Its exact meaning is that all the data you provide to our system is kept secure and confidential, and is not subjected to be given anybody.
A: Unfortunately, we do not have such a service. There are thousands of accommodation in our system, and via our special search field you are free to find easily the most specific one.
A: In case you cannot find it in the hotel data page, you are to search it yourself via Internet sources. When you've made a booking via the web-site, the contacts are usually in the Confirmation letter.
A: Unfortunately, we do not provide any requested hotel and its services data, all we have is at our system, otherwise you are to find it yourself.
A: Many hotels in the system offer various discount every day. Sometimes, there are additional one, but only for those who have special papers to confirm the right to use it.
A: No, you needn't. You can do it yourself, as well as to check it at any time. You should just follow the corresponding link in the Confirmation letter.
A: Cancellation policy is a special hotel rule that guides any room cancellation. It's commonly described in Rate policy section. You are to scrutinize it carefully. Some reservations are not refundable at all, some are returned partially, some must be canceled on time to get all the payment back.
A: It's not possible to change a once made reservation. In this very case you should cancel it and make a new one.
A: Our system allows you to search according to such a criteria, but reserve the rooms you are better under different names. Otherwise, the hotel staff can cancel all except the 1st one, not warning you at all.
A: There is a special section of Room preferences in the Reservation Form. All the comments there are usually followed by the hotel personnel. But you are advised to call the hotel additionally to prove their fulfillment.
A: We are sorry, but we do not supply you with any kind of the services. You are to call/ write the hotels private to receive the necessary papers.
A: Unfortunately, we are not responsible for such kind of situation. All the hotel information in the web-system is provided by hotel directly. You can inform us about such cases and we'll try to take it in the consideration and correct if possible. Anyway, all such issues should be forwarded to the hotels' management as well.
A: Yes, there are some. For example, Las Vegas hotels, there you must be 21 already. But, do not forget to learn the hotel page carefully.
A: The Card Identification Code, or CVV, or CVC, etc., is a special code created by credit card companies to prevent you from any fraud actions while fulfilling transactions through Internet services. You need to enter it at the exact transaction time to prove that your card is active.
Regarding Visa and Mastercard credit cards, it's on the back side, close to the signature field, after the account numbers.
Regarding American Express credit cards, it's exactly above the account numbers on the very face card side.
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